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What is MAPP?
A: MAPP is a vehicle purchasing program developed for
service members and their families to
provide education in the motor vehicle purchase process.
What information does MAPP provide?
A: MAPP dealerships agree to provide fair pricing,
information, and problem resolution for service members.
Is the price for the vehicle fixed?
A: No, buyers are provided the fair market value of the
vehicle before the negotiation begins.
Why should I go to a MAPP dealership?
A: MAPP dealerships are BBB accredited, follow VIADA code
of ethics and abide by the MAPP Dealer Agreement.
How do I find a MAPP dealership?
A: Go to
Participating Dealers for a list of
participating dealerships.
Are the vehicle choices limited by MAPP?
A: No, a buyer may choose any vehicle.
What if there is a problem with the
purchase?
A: MAPP dealerships have a point of contact for problem
resolution. If there is a problem, ask for the MAPP point of
contact.
What if the problem cannot be resolved by
the point of contact?
A: MAPP dealerships have an interest in creating successful
and positive purchasing experiences. If there are any problems
that cannot be resolved, then contact the BBB or a military legal
assistance office. |
